Wear the same gear you would if you were going skiing/snowboarding. Snow jacket & pants, warm waterproof gloves, goggles and winter snow boots are recommended. If you do not have proper gear or are missing anything, we do have “extra” gear available at our base for your use. A mandatory DOT full face helmet will be provided, ski helmets are not motorized approved.  We recommend that you bring a balaclava to wear under your helmet.

We recommend that guests drive directly to our base facility.  Conveniently located directly off Highway 99 we offer ample free parking.  GOOGLE MAPS – “Blackcomb Snowmobile Base Operations” for directions. Please arrive 15 minutes prior to your tour time.  If you do not have transportation, we offer shuttle pick-ups from select locations. You will be able to select a pickup location when booking your tour. Optional shuttles are available from our office in the Hilton as well as a number of major hotels.

Our village office is located on the lobby level of the Hilton Whistler Resort in the heart of Whistler Village. Stairs next to Lululemon.  If requested, pickups also available at Fairmont Chateau Whistler, Four Seasons Resort, Legends Creekside, & Nita Lake Lodge Creekside. Please meet us at least 30 minutes prior to your tour time at the meeting location specified on your confirmation (unless in Creekside). For Nita Lake Lodge and Legends Creekside our shuttle departs the village and then will pick up from those hotels along the way, so be there no later than the exact tour time specified.

All tours include; Machine & fuel, guide, helmet, whatever clothing you require.  2 hour tours include a stop for a hot drink and snack, 3 hour tours include a hot drink, snack and smokie.  

We require a minimum of 24 hours notice to cancel or make any changes to bookings. Cancellations or changes made within 24 hours of tour departure are subject to full price of booking. Groups of 10+ require at least 48 hours of notice for any cancellations or changes. Cancellations to group bookings without 72 hours notice will be non-refundable. Blackcomb Snowmobiles Ltd. reserves the right to cancel or modify tours due to inclement weather, unforeseeable hazards, insufficient bookings or events beyond our control. Full refunds will be made or alternate dates will be offered in these unlikely events.

New* Cancellation Protection – Cancellation protection is eligible on bookings with less than 10 people and must be purchased at the time of booking. Purchasing cancellation protection will allow you to cancel your tour and receive a full refund up to 1 hour before your departure time. If you have purchased cancellation protection and do not show up for your tour, “no show” and do not notify us 1 hour before your scheduled departure time the full cost of the tour will apply. Recommended if you are driving up from the city on a weekend and may experience traffic delays or road closures.

Our mandatory collision coverage of $35 per driver includes accidental minor damage to snowmobiles on our regular guided tours. Groups, advanced tours, and high performance machine upgrades are subject to an open credit card for damage deposit instead of collision coverage.

Adventure sport activities, such as snowmobiling, are not recommended for individuals who suffer back or neck pain, heart or respiratory distress. Consult your physician prior to participation. 

Safety regulations require that Blackcomb Snowmobile Ltd. does not permit pregnant women to ride on any of our snowmobile tours, as a driver or even passenger. All mothers-to-be are welcome on our snowcat dinner tours.

The ideal weight for a smooth ride on our machines is less than 170kg (350 lbs). Please keep this in mind when organizing double riders.

Release of Liability Waiver

Please note you will have to fill out a release of liability waiver when you check in for your tour.

Full driver’s licence required – All drivers are required to be at least 19 years of age and have a full drivers license (N is considered valid, L is not). Passengers must be at least 5+ years old.

Booking & Payment – A credit card is required to hold all bookings. The credit card used to book must be present when checking in on the day of your tour as well as the card holder and valid ID. By entering your credit card details you are authorizing that your card will be charged at the time of the tour if no other method of payment is presented. This applies for cancellations within 24 hours or no shows. Please note we require a minimum of 2 machines to run a tour. Any bookings for 1 machine will be tentative until another machine books at the same time.

Cancellation policy – We require at least 24 hours notice prior to your tour for any changes or cancellations. Groups of 10 or more require 72 hours notice of change or cancellation. Tours cancelled within 24 hours, ‘no shows’ or missed tour times are liable for the full price of the booking. If you arrive late there is no guarantee we will have spaces for you on a later tour and no refund will be issued. Blackcomb Snowmobile reserves the right to cancel or combine any tour due to inclement tour weather, un-foreseeable hazards or insufficient bookings. Full refunds will be made or alternate dates will be offered in this situation.

Release of liability – All guests are required to sign a Release of Liability waiver at our base prior to tour departure. Any guests under 19 must have a parent or guardian sign on their behalf and be present on tour. Please note snowmobiling involves various risks, dangers and hazards. These risks are outlined in our release of liability, waiver of claims, assumption of risks and indemnity agreement. This agreement will affect your legal rights should you be involved in an accident.

Collision Coverage – Collision coverage of $35 per driver is mandatory on all snowmobile tours. If double riders wish to take turns driving, they must each pay the collision coverage. If any damages are done to the machine while on tour, you will be liable for 100% of the damage costs.

Alcohol and Drugs – Under no circumstances is any person suspected of intoxication permitted to participate as a driver or passenger in any tour. Persons denied participation will not receive a refund.  

Health & Pregnancy – Adventure sport activities are not recommended for individuals who suffer back or neck pain and/or heart or respiratory distress. Consult your physician prior to participation. Safety regulations require that Blackcomb Snowmobile Ltd. do not permit pregnant women to ride as a driver or passenger on a snowmobile.
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